EMAIL NOTIFICATIONS
What Is Email Notifications and why do we need it?
Get notified instantly when something important changes in Business Central.
While Business Central is a powerful ERP system, in a fast-paced business environment, critical changes can often go unnoticed. That’s where BC X-RAY comes into play!
With Email Notifications from BC X-RAY, you can automatically send alerts to the right users whenever a specific field is changed, a record is modified, or an action is triggered, so nothing slips through the cracks.
BC X-RAY’s Email Notifications allow you to define custom rules for when email alerts should be sent.
You decide what change triggers the alert, who should be notified, and if notification should be immediately or consolidated on hourly or daily basis.
Why it matters
With Email Notifications, your team stays proactive instead of reactive.
Whether it’s a sensitive data field, a financial threshold, or a key business process, you’ll be notified when something needs attention – and with full information about what was changed, from and to, when it was changed, by who and if our Reason Tracking is activated, you will also be informed why.
Improve internal communication and data transparency
Save time manually writing emails
Ensure communication of critical changes are not overlooked
Support compliance and controls
If you want even more transparency, you can set up Reason Tracking, to ensure that users specify why a change was made.
This will be displayed in the Notification Email as well, so you have all of the information about a change you need, in one place.
Example use cases
1) Alert a sales manager when a customer’s credit limit is increased, which helps with managing risks proactively.
2) Notify production when a purchase order is delayed, enabling them to quickly follow up with the supplier.
3) Inform IT administrators when a new user is created or deleted.
4) Warn admins if someone changes anything in setup.
5) Inform the Compliance Team if someone changes, or tries to change, a configuration in the General Ledger
Key features
| Feature: | Description: |
| Trigger-based alerts | Choose specific fields, tables, or changes to monitor |
| Role-based delivery | Send alerts to specific users, teams, or roles |
| Customisable content | Include dynamic data in the email body |
| Real-time delivery | Emails sent instantly when changes occur |
| Works inside BC |
No external setup or services required |
| Audit-friendly | Logs every notification for traceability |