REASON TRACKING
Know why changes happen in Business Central, not just what - With Reason Tracking
Understanding who changed what is good, but knowing why they did it is even better.
With Reason Tracking, BC X-RAY lets you prompt users to explain changes to critical fields, and stores those reasons for full traceability.
Reason Tracking in Business Central
In many ERP setups, you can track what was changed and by whom, but you’re left guessing why it was changed.
BC X-RAY solves this with its Reason Tracking feature.
It prompts users to enter a justification when editing critical fields, and stores that reason along with the change log.
Why it matters
Improves transparency
Helps with compliance and internal controls
Reduces the need for follow-up emails
Builds a full audit trail around business-critical data
How it works
1) You define which fields require a reason on change.
2) When a user edits such a field, a prompt appears asking for a reason.
3) The reason is saved together with the change in the BC Xray log.
4) You can search, view, and report on reasons later.
Features
| Feature: | Description: |
| Customizable triggers | Choose which fields and tables prompt for a reason |
| Mandatory input | Users must fill in a reason before proceeding |
| Visible in Cockpit | Reasons are shown alongside changes in Field Changes Cockpit |
| Searchable | Filter and report on changes by reason |
| Audit-ready | Export change + reason data for compliance reviews |